Case study
Illinois Health System reduces readmission rate thanks to Kyo.
This case study highlights the remarkable results of the collaboration between Kyo Health and a partnered health system in Illinois.
40%
readmission rate reduction
900+
patients engaged successfully
40%
reduction in administrative workload
63%
faster Care transition process due to automation
Company
Integrated health care network serving patients of all ages across Illinois.
About TCM
TCM services are designed to ensure these transitions are safe and efficient, minimizing the risk of complications and readmissions.
Facilities
50+
Use Case
Care Navigator
The Challenge: Pre-Kyo 24% Readmission Rate (aggregate 30-day readmission rate across 50 SNFs)
Before integrating our platform, healthcare facilities faced several critical challenges:
- High Readmission Rates: Many patients were readmitted shortly after discharge due to inadequate follow-up care and poor transition management.
- Labor-Intensive Processes: Managing discharged patients required significant manual effort from healthcare staff, leading to increased labor costs and administrative burdens.
- Patient Communication Gaps: There were frequent communication breakdowns between patients and care providers, impacting the continuity of care.
The Solution: Kyo Health’s Comprehensive Approach
Kyo’s Care Navigator was designed to tackle these challenges head-on, providing a robust solution to streamline transitional care and reduce readmission rates. The key components include:
- Pre-Discharge Planning: Comprehensive data collection and partial scheduling to ensure a smooth transition.
- Post-Discharge Follow-Up: Continuous monitoring to catch and address potential issues early.
- Billing and Monitoring: Automated processes to reduce administrative burdens.
- Streamlined TCM Visits: Efficient preparation and scheduling for follow-up appointments.
- Auto Identification of TCM-Eligible Patients: Ensuring no eligible patient is missed.
Pilot Implementation: Transforming Care in Illinois
The partnered health system in Illinois piloted Kyo’s Care Navigator across 50 SNFs over a six-month period. This strategic implementation aimed to test and validate the effectiveness of our solution.
900+
patients engaged successfully
12.97%
were readmitted within 30 days of SNF discharge
Enhanced Efficiency and Cost Savings
Compared to physician groups performing manual TCM processes, those using Care Navigator experienced:
63%
faster overall TCM process due to automation.
40%
reduction in administrative workload for providers completing TCM visit.
25%
increase in timely follow-up appointments.
45%
improvement in patient compliance with post-discharge care plans.
- Provider Benefits: Freed healthcare providers to spend more time on direct patient care.
- Risk Management: Improved follow-through and readmission risk management for high-risk populations.
- Cost Savings: Significant reductions in costs associated with lower readmission rates and improved efficiency.
Building the future
The collaboration between Kyo Health and the Illinois health system highlights the transformative potential of automated care transitions. By reducing administrative burdens, enhancing patient satisfaction through timely follow-ups and personalized care, and improving clinical outcomes, Kyo’s solution represents a significant advancement in post-acute care management, leading to better patient outcomes and more efficient use of resources.
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